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Can't sync with PlayMemories

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I am a new user of Play Memories.  I have a new Sony RX 10 and am successfully linked to WiFi.  

 

I try to sync and I get a message saying the scan was OK., but then I get a message saying "The profile is not signed"  It says to install the  profile but then in a subsequent screen, on the top of the screen it says "Profile Installed".


However, down below in the line where it says "Signed By",  it says Not Signed (in red font)

 

What does "profile not signed" mean and how to I fix this?    Please advise and thanks.


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